About Us

By training and experience, I am a senior sales and marketing person. By choice, I am an independent Customer Relationship Management (CRM) consultant and enthusiast for CRM and related business software topics. An experienced software designer, salesperson, CRM implementation consultant, business process and marketing consultant, I am an advocate of business strategies and software technology.

I have used numerous CRM software systems over the last 20 years, from desktop-based Act!, Maximizer and Goldmine systems to SaaS (cloud-based) systems including Salesforce, Insightly, Zoho, Nimble, Hatchbuck and AgileCRM.

CRM Chat shares my experiences, lessons, tips and tricks about the selection, implementation, administration and use of Customer Relationship Management (CRM) software systems, Sales Force Automation (SFA), marketing and lead management software and systems.

While you are at it, please visit our sister sites:

  • We Dream About highlights new and innovative product that we dream about!
  • Envistia Mall supplies microcontrollers, electronic modules, power supplies, sensors, detectors, electronic components and hardware for the electronics hobbyist, prototyper and DIYer.

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