Lithium Technologies and Microsoft Corporation have signed a strategic alliance agreement to integrate Lithium social interactions and community data into Microsoft Dynamics CRM. The agreement extends Lithium’s industry-leading community platform to customers who rely on Microsoft Dynamics and offers enterprises more capabilities and choice in their customer relationship management (CRM) needs.
Lithium provides the world’s leading community platform with more than 100 million members participating in Lithium-powered community every month. Microsoft Dynamics has distinguished itself as the leading customer engagement solution for delivering business insights that help companies of all sizes grow and delight customers. The close integration of Lithium community data within Microsoft Dynamics offers businesses greater insights from the wealth of customer signals embedded in communities.