What is CRM for Small Business? (Video)
Small business owners often run the other way when CRM is mentioned. To help overcome this aversion, Salesforce recently released a…
The Dos and Dont’s For CRM (Infographic)
The success of a CRM largely depends upon its correct deployment and implementation. Businesses can be spared a lot of…
How Machine Learning Can Generate More CRM Value
One way to capitalize on your CRM investment, to improve ROI and drive better outcomes, is through machine learning, which…
Salesforce Revamps CRM Platform User Interface
Salesforce.com introduced Lightning Experience, a complete user interface redesign of the company’s cloud CRM platform, to make it easier for…
Best Salesforce Alternatives For Small Businesses from FitSmallBusiness
I’m often skeptical of reviews like this one published on FitSmallBusiness.com, not knowing what really drove their recommendation. Is their…
7 Daily Habits of Highly Effective Social Media Managers
For many business owners and marketing managers, managing their company’s social media is relegated to the bottom of the to-do…
5 Tips to Develop a Social Media Strategy
Consistency and a sound process are key to developing a successful social media strategy. In this blog post, Keely Bailey…
Salesforce Adds Buy Button
Salesforce has embraced instant e-commerce by introducing “buy” buttons within its Community Cloud, enabling customers to buy its clients’ services…