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What is CRM for Small Business? (Video)

January 9, 2017 January 9, 2017CRM News Salesforce, Video

Small business owners often run the other way when CRM is mentioned. To help overcome this aversion, Salesforce recently released a…

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The Dos and Dont’s For CRM (Infographic)

December 31, 2015 December 31, 2015Curated

The success of a CRM largely depends upon its correct deployment and implementation. Businesses can be spared a lot of…

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How Machine Learning Can Generate More CRM Value

October 26, 2015 October 26, 2015Curated CRM, Marketing Automation
Cloud Data Center Torkild Retvedt - Creative Commons

One way to capitalize on your CRM investment, to improve ROI and drive better outcomes, is through machine learning, which…

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Salesforce Revamps CRM Platform User Interface

August 27, 2015 August 27, 2015CRM News Cloud, Mobile, Salesforce
Salesforce lightning experience screens

Salesforce.com introduced Lightning Experience, a complete user interface redesign of the company’s cloud CRM platform, to make it easier for…

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Best Salesforce Alternatives For Small Businesses from FitSmallBusiness

August 26, 2015 August 26, 2015Curated Base, Bitrix24, CRM, Hatchbuck, Insightly, Nimble, Salesforce, Zoho
Frustrated businessman

I’m often skeptical of reviews like this one published on FitSmallBusiness.com, not knowing what really drove their recommendation. Is their…

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7 Daily Habits of Highly Effective Social Media Managers

August 21, 2015 August 21, 2015Curated Sales, Social Media
Checklist, Credit MT 23 Via Flickr

For many business owners and marketing managers, managing their company’s social media is relegated to the bottom of the to-do…

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5 Tips to Develop a Social Media Strategy

August 19, 2015 August 19, 2015Curated Hatchbuck, Social Media
Social Media

Consistency and a sound process are key to developing a successful social media strategy. In this blog post, Keely Bailey…

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Salesforce Adds Buy Button

August 14, 2015 August 14, 2015CRM News Cloud, Integration, Sales, Salesforce, Social Media
Buy Button

Salesforce has embraced instant e-commerce by introducing “buy” buttons within its Community Cloud, enabling customers to buy its clients’ services…

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